Job Description
Join a Team That Puts You First!
Are you looking for a Hotel Job in Colorado Springs that values your time and dedication? Grandview Inn & Suites is currently seeking a dynamic Hotel Front Desk Agent to join our award-winning hospitality team.
We are proud to offer Daily Pay options, allowing you to access your hard-earned wages whenever you need them. If you are a dedicated professional looking for Hospitality Jobs with immediate impact and excellent benefits, we want to meet you.
Why Join Us?
- Daily Pay Option: Get paid the same day you work with our instant pay feature.
- Competitive Pay: Earn $16.00 - $22.00 per hour based on experience.
- Flexible Schedule: We work with your availability to fit your lifestyle.
- Perks: Free meals, employee discounts, and a supportive work environment.
Responsibilities
- Guest Experience: Greet all guests warmly upon arrival and departure, ensuring a welcoming atmosphere at the front desk.
- Reservations & Check-ins: Manage hotel reservations, process check-ins and check-outs efficiently using our Property Management System.
- Communication: Answer incoming calls professionally and respond to guest inquiries via email or in-person promptly.
- Problem Solving: Address guest complaints and issues with a solution-oriented mindset to ensure 100% guest satisfaction.
- Operations: Assist with daily hotel operations, including laundry services, maintenance coordination, and lobby maintenance.
- Sales: Upsell room upgrades and local attractions to maximize revenue and enhance the guest stay.
Qualifications
- Experience: Previous experience in hospitality, front desk operations, or customer service is preferred.
- Skills: Strong computer literacy, including proficiency with MS Office and hotel software (e.g., Opera, Madeline).
- Communication: Excellent verbal and written communication skills with a professional demeanor.
- Availability: Ability to work flexible shifts, including weekends, holidays, and evenings.
- Flexibility: Willingness to assist in various departments (housekeeping, maintenance) when needed.
- Education: High School Diploma or GED required.