Job Description
Join our award-winning hotel team in Long Beach, CA and experience the future of hospitality with daily pay! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences while enjoying immediate financial flexibility. No more waiting for biweekly paychecks – access your earnings daily through our secure payroll system. This full-time position offers competitive compensation, comprehensive benefits, and growth opportunities within our expanding luxury hotel chain.
Responsibilities
- Provide exceptional guest service, check-ins/check-outs, and reservation management
- Handle guest inquiries and resolve issues promptly using problem-solving skills
- Process payments, manage billing discrepancies, and maintain accurate records
- Coordinate with housekeeping, maintenance, and management teams
- Utilize hotel management software (Opera) for daily operations
- Upsell amenities and services to enhance guest experiences
- Maintain a clean, organized front desk environment
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with hotel management systems (Opera preferred)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts, including weekends/holidays
- Basic math and cash handling accuracy
- Valid California driver's license (if required for local errands)
- High school diploma or equivalent
- Positive attitude and team player mentality