Job Description
Join our award-winning downtown Boston hotel and launch your hospitality career! We're seeking passionate individuals to deliver exceptional guest experiences at our luxury property. No prior experience required – we provide comprehensive training to develop your skills in guest relations, reservations, and operations. Enjoy competitive pay, benefits, and career advancement opportunities in one of America's most vibrant cities.
Responsibilities
- Provide exceptional guest check-in/check-out services with warm hospitality
- Manage reservations, room assignments, and billing inquiries
- Address guest requests promptly and resolve service issues
- Collaborate with housekeeping and maintenance teams
- Maintain accurate guest records and property management systems
- Process payments and manage cash handling procedures
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency
- Attention to detail and problem-solving mindset
- Positive attitude and teamwork orientation
- Must be authorized to work in the US