Job Description
Launch your hospitality career in Atlanta with Grand Hospitality Group! We're seeking a passionate Full-Time Hotel Front Desk Agent to deliver exceptional guest experiences. No experience required – we provide comprehensive training to help you thrive in our luxury environment.
Join our award-winning team where your dedication to service will shine. You'll be the first point of contact for our international guests, ensuring seamless check-ins, personalized recommendations, and memorable stays. This role offers growth opportunities, competitive benefits, and the chance to work in Atlanta's premier hotel district.
What We Offer:
- Industry-leading starting pay ($15-$20/hr)
- Free meals during shifts
- Comprehensive paid training
- Health insurance & retirement plans
- Employee discounts on hotel stays
Responsibilities
- Check-in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Resolve guest inquiries and complaints promptly
- Process payments and handle cash transactions
- Coordinate with housekeeping and maintenance teams
- Provide local attraction recommendations
- Maintain accurate shift logs and reports
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Customer service mindset with positive attitude
- Basic computer proficiency
- Availability to work flexible shifts (nights, weekends)
- No prior experience required – training provided!