Job Description
Join our award-winning luxury waterfront hotel in San Diego and become part of a dynamic hospitality team! We're seeking passionate individuals to deliver exceptional guest experiences in our stunning Pacific Beach location. Enjoy competitive compensation, comprehensive benefits, and rapid career advancement opportunities in one of California's most vibrant tourism destinations.
Why Join Us?
- Immediate start date – no waiting!
- Comprehensive health benefits and 401K matching
- Complimentary hotel stays nationwide
- Employee discounts at all our properties
- Ongoing training and certification programs
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Handle guest inquiries and resolve issues with professionalism
- Process payments and manage cash/credit transactions
- Coordinate with housekeeping and maintenance departments
- Upsell hotel amenities and special packages
- Maintain accurate guest records and reservation details
- Assist with valet parking and luggage services
Qualifications
- Minimum 1 year hotel front desk experience required
- Proficiency in property management systems (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid California driver's license (for valet duties)
- Basic knowledge of San Diego attractions and transportation
- TIPS certification (or willingness to obtain)
- Spanish fluency highly desirable