Job Description
Join our dynamic team at Grand Hospitality Group in Jacksonville, FL! We're seeking enthusiastic Hotel Front Desk Agents for immediate hire with no prior experience required. Enjoy comprehensive training, competitive pay, and career advancement opportunities in the heart of Florida's hospitality industry. Perfect for career changers, recent graduates, or anyone looking to start their journey in customer service.
Responsibilities
- Warmly greet and assist all guests with check-in/check-out processes
- Manage reservations via phone and digital platforms
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems (training provided)
- Uphold exceptional cleanliness and safety standards
Qualifications
- No experience required – we train all new hires!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (training available)
- Flexibility to work weekends/holidays
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Valid Florida driver's license (if required for errands)