Job Description
Join our dynamic team at Grand Hospitality Group as a Hotel Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to provide exceptional guest experiences during weekend shifts. This role offers on-the-job training and opportunities for growth within our renowned Minneapolis hotel. Enjoy a vibrant work environment, competitive pay, and flexible weekend schedules while becoming part of a team that values dedication and customer service excellence.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold cleanliness and organization at the front desk area
- Assist with luggage and valet services as needed
Qualifications
- No prior hotel experience required
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work weekends and holidays
- High school diploma or equivalent
- Valid driver's license (for valet duties)