Job Description
Join Nashville's premier hospitality destination! The Grand Ole Opry Hotel seeks passionate Weekend Hospitality Associates to create unforgettable guest experiences during our busiest season. Perfect for students, artists, or night owls seeking flexible weekend schedules while advancing your hospitality career in Music City.
As a Weekend Hospitality Associate, you'll be the face of our luxury property, delivering exceptional service to guests from around the world. Enjoy competitive pay, complimentary parking, and opportunities for advancement in Nashville's booming tourism industry.
Responsibilities
- Deliver exceptional front desk service during Friday-Sunday shifts
- Manage check-in/check-out processes with precision and warmth
- Handle guest inquiries and resolve issues using our premium service standards
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Conduct property tours and promote on-site amenities
- Uphold strict cleanliness and safety protocols
Qualifications
- Previous hospitality or customer service experience preferred
- Ability to work flexible weekend shifts (Fri/Sat/Sun)
- Strong communication and conflict resolution skills
- Basic computer proficiency with hotel management systems
- Professional appearance and positive attitude
- Ability to stand for extended periods
- Valid Tennessee driver's license (if required for errands)
- Must be 18+ years old