Job Description
Join our award-winning downtown Indianapolis hotel as a Front Desk Agent – no experience required! We provide comprehensive training for motivated individuals ready to launch their hospitality career. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of the city. Perfect for career changers, recent graduates, and anyone passionate about exceptional guest experiences.
Responsibilities
- Provide exceptional guest check-in/check-out services with warm professionalism
- Manage reservations and room assignments using our proprietary hotel management system
- Address guest inquiries and resolve issues promptly and diplomatically
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through consistent service excellence
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency (training provided)
- Positive attitude and customer service mindset
- Ability to stand for extended periods
- No prior hotel experience necessary – we train!