Job Description
Join our award-winning team at Grand Hospitality Group as a Hotel Front Desk Agent – perfect career starters with no experience required! We provide comprehensive training to launch your hospitality career while offering competitive pay, benefits, and growth opportunities. Located in vibrant Jacksonville, FL, you'll be the welcoming face of our luxury property, ensuring exceptional guest experiences in a supportive environment. Apply today to begin your journey in the dynamic world of hospitality!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent (no experience required)
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Proficient in basic computer applications
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Valid Florida driver's license preferred