Job Description
Join our award-winning downtown Sacramento hotel as a Weekend Front Desk Agent! We're seeking charismatic hospitality professionals to create memorable guest experiences during peak weekend operations. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a luxury environment. Benefits include: complimentary hotel stays, employee dining discounts, and ongoing training programs.
Responsibilities
- Check in/out guests efficiently while maintaining brand standards
- Manage reservations and optimize room occupancy
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and upsell premium services
- Contribute to weekend revenue targets
Qualifications
- Minimum 1 year hotel front desk experience
- Proficiency in Opera/PMS systems
- Exceptional communication and problem-solving skills
- Ability to work independently during high-volume periods
- Basic knowledge of local attractions and events
- Flexibility to work weekends and holidays
- Valid California driver's license (preferred)
- TABC certification (if applicable)