Job Description
Join the Denver Grand Hotel as a Front Desk Agent and kickstart your hospitality career – no experience required! We're seeking enthusiastic individuals to deliver exceptional guest experiences during flexible shifts. Our comprehensive training program will equip you with all necessary skills to thrive in this dynamic role. Enjoy competitive pay, career growth opportunities, and a vibrant team environment in the heart of downtown Denver.
Why Join Us?
- Comprehensive paid training
- Health benefits (after 60 days)
- 401(k) with employer match
- Employee discounts on hotel stays
- Opportunities for advancement
Responsibilities
- Check in/out guests efficiently while maintaining accuracy
- Manage reservation systems and room assignments
- Address guest inquiries with professionalism and empathy
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Operate hotel technology systems (PMS, POS)
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Strong problem-solving abilities
- Professional appearance and demeanor
- Ability to stand for extended periods
- Positive attitude and team player mentality