Job Description
Join Atlanta's premier luxury hotel as a Front Desk Agent and kickstart your hospitality career! No experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and growth opportunities within our award-winning team. Work in downtown Atlanta's vibrant heart with complimentary employee meals, hotel discounts, and benefits including health insurance and 401K matching.
Responsibilities
- Provide exceptional guest check-in/check-out experiences using our property management system
- Manage reservations, room assignments, and guest inquiries with professionalism
- Process payments and maintain accurate financial transaction records
- Coordinate with housekeeping and maintenance teams to resolve guest requests
- Uphold brand standards while maintaining a welcoming lobby atmosphere
- Assist with valet services and concierge duties as needed
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent (GED)
- Zero hospitality experience required – trainees welcome!
- Strong communication skills and customer service mindset
- Basic computer proficiency with willingness to learn new systems
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including nights, weekends, and holidays
- Positive attitude and problem-solving abilities
- Must pass background check and drug screening