Job Description
Join our award-winning Columbus hotel and experience the future of hospitality with daily pay! We're seeking a passionate Front Desk Agent to deliver exceptional guest experiences while enjoying the financial flexibility of same-day compensation. As a cornerstone of our premium service team, you'll be the first point of contact for our discerning guests, ensuring seamless check-ins, personalized assistance, and memorable stays. This full-time position offers competitive hourly wages plus tips, comprehensive benefits, and growth opportunities within our renowned hospitality group.
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage reservations and handle guest inquiries/complaints
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management systems for room assignments
- Upsell amenities and services to enhance guest experience
- Maintain organized front desk operations and documentation
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency with hotel management software
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic cash handling and reconciliation knowledge
- Professional appearance and positive demeanor