Job Description
Launch your hospitality career with Grand City Hospitality! We're seeking enthusiastic Front Desk Agents to join our downtown Chicago team. No prior experience required – we provide comprehensive training for motivated individuals passionate about delivering exceptional guest experiences. Enjoy competitive pay, benefits, and growth opportunities in Chicago's vibrant hotel industry.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Address guest inquiries with professionalism and empathy
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold safety and security protocols
- Support valet and concierge services as needed
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and problem-solving mindset
- Attention to detail and accuracy
- Willingness to learn hospitality procedures