Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking enthusiastic entry-level Hotel Front Desk Agents for our premium Indianapolis location. No experience required – we provide comprehensive training to help you thrive in a dynamic guest-facing role. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our award-winning hotel chain.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest experience
Qualifications
- High school diploma or equivalent required
- Exceptional customer service mindset
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency
- Positive attitude and eagerness to learn