Job Description
Start your hospitality career with Grand Hospitality Group! We're seeking energetic individuals for our Virginia Beach hotel locations – no experience required! Enjoy competitive pay, comprehensive training, and flexible shift schedules. Work in a dynamic environment where you'll meet travelers from around the world while gaining valuable customer service skills. Full-time positions include benefits like meal discounts and career advancement opportunities. Join our team and become part of Virginia Beach's premier hospitality experience!
Responsibilities
- Greet guests warmly and process check-in/check-out procedures efficiently
- Manage reservations and answer guest inquiries about local attractions
- Handle payment transactions and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for guest requests
- Resolve guest concerns promptly and maintain high satisfaction standards
- Operate hotel management systems and point-of-sale terminals
- Uphold safety protocols and emergency procedures
Qualifications
- No prior hotel experience required – training provided
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency
- Strong attention to detail and organizational abilities
- Ability to stand for extended periods and lift up to 25 pounds