Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking passionate individuals with no prior experience to join our award-winning downtown Minneapolis hotel as Front Desk Agents. If you're a people person with a positive attitude, we'll provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for growth in one of Minnesota's most vibrant cities. Apply today and start your journey in hospitality!
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Uphold hotel cleanliness and safety standards
- Participate in ongoing training programs
Qualifications
- No prior experience required - we train all team members
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and service-oriented mindset
- Valid work authorization in the US