Job Description
Join our award-winning team at Seaside Hospitality Group as a Front Desk Agent in sunny Virginia Beach! We're seeking energetic, customer-focused individuals to create unforgettable first impressions for our guests. This entry-level role offers comprehensive training, career advancement opportunities, and a vibrant work environment just steps from the Atlantic Ocean. If you're passionate about hospitality and ready to start your career in the tourism industry, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and special requests
- Process payments and handle cash transactions accurately
- Resolve guest inquiries and issues promptly
- Coordinate with housekeeping, maintenance, and dining teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings, weekends, holidays)
- Professional appearance and positive attitude
- Problem-solving abilities and attention to detail
- Must be authorized to work in the US