Job Description
Join our award-winning team at Mountain View Lodge and kickstart your hospitality career! No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Colorado Springs. Perfect for career changers, recent graduates, and anyone passionate about customer service.
Responsibilities
- Deliver exceptional guest service with warm, professional interactions
- Manage check-in/check-out processes efficiently using our reservation system
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold cleanliness and safety standards in public areas
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Positive attitude and eagerness to learn
- Ability to stand/walk for extended periods
- Flexibility to work evenings, weekends, and holidays
- Attention to detail and problem-solving mindset
- Team player with collaborative spirit