Job Description
Join our dynamic team at Grandview Hospitality Group as a Hotel Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our Columbus, OH location. No prior experience required—comprehensive training provided. Enjoy competitive pay, flexible scheduling, and opportunities for growth in the hospitality industry. Apply today and start your rewarding career!
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage reservations and handle guest inquiries via phone/online
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Resolve guest concerns promptly and professionally
- Ensure lobby area remains clean and organized
- Utilize hotel management software efficiently
Qualifications
- No prior experience required (training provided)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- High school diploma or equivalent
- Flexible availability (weekends/holidays required)
- Positive attitude and customer service focus
- Reliable transportation to work