Job Description
Join our award-winning team at Grand Milwaukee Hotel and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience for our front desk and guest services roles. Enjoy flexible shift schedules while providing exceptional service in our downtown Milwaukee location. Full training provided – just bring your positive attitude and willingness to learn!
Responsibilities
- Check in/out guests efficiently using our hotel management system
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and presentation
Qualifications
- No prior experience required – we train everyone!
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy
- High school diploma or equivalent
- Valid Wisconsin driver's license (if transporting guests)