Job Description
Join our award-winning team at Grand Horizon Hotel! We're seeking enthusiastic individuals with no prior experience to start their hospitality career. As a Front Desk Agent, you'll be the first point of contact for our guests, ensuring exceptional service and memorable stays. We provide comprehensive training, career advancement opportunities, and a supportive work environment. If you're passionate about people and ready to grow in the hotel industry, apply today!
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Contribute to a positive team culture
Qualifications
- No prior experience required - we train you!
- High school diploma or equivalent
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends
- Attention to detail and problem-solving mindset
- Positive attitude and team player mentality