Job Description
Join our award-winning team at Grand Orleans Hospitality and kickstart your career in the heart of New Orleans! We're urgently seeking passionate individuals for entry-level hotel positions with no prior experience required. As a Front Desk Agent, you'll be the first point of contact for our guests, delivering exceptional service that embodies the vibrant spirit of the Big Easy. Enjoy competitive pay, comprehensive training, and opportunities for advancement in one of America's most iconic cities.
What We Offer:
- Full-time, stable employment with benefits package
- Paid on-the-job training
- Flexible scheduling options
- Employee discounts on hotel stays and dining
- Complimentary meal during shifts
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments accurately
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized lobby area
Qualifications
- No prior experience required – we train all new hires!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with technology
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including nights, weekends, and holidays
- Positive attitude and customer-focused mindset
- Must be authorized to work in the United States