Job Description
Launch your hospitality career with Grand Hospitality Group in the heart of Nashville! We're seeking passionate individuals with no prior experience to join our dynamic team as Hotel Front Desk Agents. Enjoy comprehensive training, competitive pay, and opportunities for growth in Music City's thriving tourism industry. If you're a people person with a positive attitude, we want to meet you!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Process payments and handle cash/credit transactions accurately
- Resolve guest inquiries and coordinate with housekeeping/maintenance
- Maintain a clean, organized front desk environment
- Assist with valet services and luggage handling
- Collaborate with team members to ensure seamless operations
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Basic computer proficiency (typing, email, reservation systems)
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Flexible schedule including nights/weekends/holidays
- Positive attitude and willingness to learn
- Tennessee hospitality certification preferred (provided if needed)