Job Description
Join our award-winning hotel team as a Front Desk Agent and launch your hospitality career! No prior experience required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our expanding hotel chain. Work in a dynamic environment where guest satisfaction is our top priority.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards and cleanliness protocols
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Basic computer literacy and ability to learn new systems
- Positive attitude and willingness to learn
- Ability to stand for extended periods
- Flexible schedule availability including weekends/holidays
- Valid driver's license preferred for valet duties
- No prior hotel experience required