Job Description
Join our award-winning team at Coastal Luxury Hotels as a Front Desk Agent in the heart of Long Beach! We're seeking a charismatic hospitality professional to deliver exceptional guest experiences at our premier waterfront location. Immediate openings available for dedicated individuals who thrive in fast-paced environments and embody our commitment to excellence. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of California's most vibrant coastal cities.
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest experience
- Maintain a professional and welcoming lobby environment
Qualifications
- Minimum 1 year front desk or guest services experience
- Proficiency in hotel management software (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid California driver's license (if required for local errands)
- Basic knowledge of Long Beach attractions and transportation
- High school diploma or equivalent required