Job Description
Join our dynamic team at Grand Plaza Hotel Chicago and kickstart your hospitality career! We're seeking enthusiastic individuals for our Front Desk Agent position – no experience required. Enjoy competitive pay, flexible shift work, and comprehensive training. Work in the heart of downtown Chicago while providing exceptional guest experiences. Apply today and start your journey in the exciting world of hospitality!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold hotel standards for cleanliness and safety
- Assist with luggage and valet services as needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer literacy and willingness to learn new systems
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including nights, weekends, and holidays
- Positive attitude and customer service mindset
- Ability to multitask in a fast-paced environment
- No prior hotel experience necessary – we provide full training!