Job Description
Join our award-winning hospitality team at Grand Plaza Hotel & Suites! We're seeking enthusiastic individuals to kickstart their careers in the hotel industry. No prior experience is required—we provide comprehensive training to help you excel. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment. If you're passionate about customer service and ready to grow with us, apply today!
Responsibilities
- Warmly greet and assist guests with check-in/check-out processes
- Manage reservations and handle guest inquiries via phone/in-person
- Process payments accurately and maintain guest account records
- Coordinate with housekeeping and maintenance teams for guest requests
- Promote hotel amenities and local attractions to enhance guest experience
- Maintain a clean, organized front desk area
- Resolve guest concerns promptly and professionally
Qualifications
- High school diploma or equivalent (students welcome)
- Exceptional communication and interpersonal skills
- Positive attitude with strong customer service focus
- Ability to work flexible hours, including weekends/holidays
- Basic computer proficiency (typing and navigation skills)
- Detail-oriented with ability to multitask in fast-paced settings
- Willingness to learn hotel systems and procedures