Job Description
Join our award-winning hospitality team and kickstart your career in Florida's thriving tourism industry! No experience is needed – we provide comprehensive training to turn your passion for service into professional expertise. As a Front Desk Agent, you'll be the first point of contact for our international guests, creating memorable experiences in a luxury resort setting. Enjoy competitive pay, health benefits, and growth opportunities within our hotel chain. Perfect for recent graduates or career changers seeking a dynamic role in sunny Orlando!
Responsibilities
- Check-in/out guests with efficiency and warm hospitality
- Manage room reservations and billing inquiries
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Operate property management systems (training provided)
- Process payments and maintain accurate records
- Assist with concierge services and local recommendations
Qualifications
- No prior hotel experience required
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and patience
- Ability to multitask in a fast-paced environment
- Basic computer literacy and willingness to learn new systems
- Positive attitude and customer-first mindset
- Must be available to work weekends/holidays
- High school diploma or equivalent required