Job Description
Join our dynamic hospitality team at Grand Harbor Resorts, where we welcome career changers and first-time job seekers! No experience needed – we provide comprehensive training to launch your hotel career in sunny Jacksonville. Enjoy flexible shifts while delivering exceptional guest experiences in our oceanfront property. If you're passionate about service and ready to grow with us, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and modify booking details
- Assist with guest inquiries and resolve issues promptly
- Process payments and maintain accurate cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards during all interactions
- Complete end-of-shift reports and reconciliation tasks
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Attention to detail and problem-solving mindset
- Positive attitude and team player mentality