Job Description
Join the vibrant hospitality scene in Nashville with no experience required! The Grand Nashville Hotel is seeking passionate individuals to kickstart their careers in our award-winning team. As a Front Desk Agent, you'll be the first point of contact for guests, creating memorable experiences in Music City. We provide comprehensive training and growth opportunities for motivated team players. If you're friendly, reliable, and eager to learn, apply today and start your journey in the heart of Nashville's thriving tourism industry!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Answer phone inquiries and manage reservations
- Resolve guest concerns with exceptional service
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Provide local recommendations to enhance guest experiences
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- No prior experience required – training provided
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible schedule availability including nights/weekends
- Positive attitude and teamwork mindset
- Must be authorized to work in the US