Job Description
Launch your hospitality career in the heart of NYC! Grand Manhattan Hotel is seeking enthusiastic individuals with no prior experience for our Front Desk Agent position. We provide comprehensive paid training and career advancement opportunities for motivated team players. Enjoy competitive benefits, flexible scheduling, and the chance to work in one of Manhattan's premier luxury hotels.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and handle guest inquiries with professionalism
- Maintain accurate records of guest information and transactions
- Coordinate with housekeeping and maintenance departments
- Process payments and manage cash handling procedures
- Uphold brand standards and hotel policies consistently
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends
- Positive attitude and eagerness to learn
- Attention to detail and problem-solving abilities
- Team-oriented mindset