Job Description
Launch your hospitality career at Grand Bay Hotel Oakland! We're seeking energetic, customer-focused individuals to join our front desk team—no prior experience needed. Enjoy competitive pay, comprehensive training, and opportunities for growth in Oakland's vibrant hotel scene. Perfect for recent graduates or career changers!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservations and room assignments
- Answer phone calls and respond to guest inquiries
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Resolve guest issues promptly and professionally
- Assist with luggage and valet services
Qualifications
- High school diploma or equivalent required
- No hospitality experience necessary
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (nights/weekends)
- Problem-solving mindset with attention to detail
- Valid CA driver's license preferred
- Positive attitude and team player mentality