Job Description
Immediate Opening for Hotel Professionals in Detroit!
Join our award-winning hospitality team at Grand Hotel Detroit. We're urgently seeking motivated individuals with no prior experience to kickstart their careers in luxury guest services. Enjoy comprehensive training, competitive benefits, and opportunities for advancement within our growing network.
Why Work With Us?
- Free on-the-job training and certifications
- Health insurance and 401(k) matching
- Employee discounts on hotel stays worldwide
- Supportive team environment with mentorship programs
Responsibilities
- Provide exceptional front desk services including check-in/out and guest inquiries
- Manage room reservations and billing transactions accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through personalized guest interactions
- Assist with concierge services and local recommendations
- Maintain clean and organized reception area
- Resolve guest complaints with professionalism and empathy
Qualifications
- No prior experience required – we train you!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (we provide training)
- Flexible schedule availability (nights/weekends required)
- Positive attitude and service-oriented mindset
- Ability to stand for extended periods
- Valid Michigan ID or driver's license