Job Description
Join Nashville's most luxurious hotel as a Front Desk Agent! We're urgently seeking charismatic professionals to create unforgettable guest experiences in Music City. This role offers competitive pay, comprehensive benefits, and career growth opportunities in the heart of Tennessee's thriving hospitality scene. If you're passionate about service excellence and thrive in fast-paced environments, apply today!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain a clean and organized lobby area
Qualifications
- 1+ years hospitality experience preferred
- Exceptional communication and problem-solving skills
- Proficiency with hotel management software
- Ability to work flexible shifts including nights/weekends
- Strong attention to detail and organizational skills
- Tennessee hospitality certification (or ability to obtain)
- Valid driver's license and reliable transportation