Job Description
Join the dynamic hospitality scene in Las Vegas with no experience required! Grand Plaza Hotel is seeking enthusiastic individuals to start their careers as Hotel Front Desk Agents. We provide comprehensive training and a supportive environment where you can grow your customer service skills while working in one of the world's most exciting destinations.
As the first point of contact for our international guests, you'll create memorable experiences through exceptional service. Our team thrives on professionalism, attention to detail, and a passion for hospitality. If you're ready to launch your career in the hotel industry, we want to meet you!
What We Offer:
- Comprehensive paid training program
- Competitive hourly wages plus tips
- Career advancement opportunities
- Employee discounts on hotel stays and dining
- Health benefits for full-time positions
Responsibilities
- Efficiently check guests in/out using property management systems
- Process payments and manage cash handling procedures
- Respond to guest inquiries with accurate information about hotel services and local attractions
- Coordinate with housekeeping and maintenance departments to resolve guest issues
- Maintain organized front desk operations and documentation
- Assist with reservation modifications and room assignments
- Uphold brand standards through professional communication and appearance
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent preferred
- Strong verbal communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and willingness to learn new systems
- Positive attitude and problem-solving mindset
- Flexibility to work evenings, weekends, and holidays
- Must be authorized to work in the United States