Job Description
Join our dynamic team at Grand Hospitality Group in sunny Miami! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences in our luxury beachfront resort. Enjoy daily pay, competitive compensation, and the vibrant Miami lifestyle. Perfect for career-driven hospitality professionals seeking growth and immediate financial benefits.
Why Work With Us?
- Daily pay option – no more waiting for payday!
- Comprehensive training and career advancement opportunities
- Employee discounts on accommodations and dining
- Health benefits after 90 days
- Work in Miami's premier tourist destination
Responsibilities
- Check-in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Upsell hotel services and amenities to enhance guest stays
- Maintain a clean and organized front desk area
Qualifications
- Minimum 1 year hotel front desk experience required
- Proficiency in Opera or similar property management systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Valid Florida driver's license (for airport runs)
- Fluency in English and Spanish (bilingual preferred)
- Flexible availability including nights, weekends, and holidays