Job Description
Join the vibrant hospitality scene in San Francisco! Grand Plaza Hotel is seeking enthusiastic entry-level professionals to deliver exceptional guest experiences. Perfect for career starters, we offer comprehensive training and growth opportunities in a luxury downtown setting. Our team-centric environment values diversity, professionalism, and passion for service. Enjoy competitive compensation, employee benefits, and the chance to build a lasting career in one of America's most iconic cities.
Responsibilities
- Provide exceptional front desk services including check-in/check-out, reservations, and guest inquiries
- Assist with housekeeping coordination and room status maintenance
- Support food and beverage operations in dining areas and banquet events
- Collaborate with security team to ensure guest safety and property security
- Respond promptly to guest requests and resolve service issues
- Maintain cleanliness and organization of public areas and back-of-house spaces
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent; college students welcome
- Basic computer literacy and POS system familiarity
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights, weekends, and holidays
- Customer service mindset with problem-solving aptitude
- Physical stamina to stand/walk for extended periods
- Valid work authorization in the United States
- No prior experience required (training provided)