Job Description
Join our award-winning team at Grand Hotel Indianapolis and launch your hospitality career! We're seeking enthusiastic individuals to become the welcoming face of our luxury property. No prior experience needed – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our expanding network. Discover why Indianapolis is one of America's best cities to work and live while building transferable skills in customer service, operations, and team collaboration. Apply today and start your journey in the exciting world of hospitality!
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm professionalism
- Manage reservations and room assignments using our property management system
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through consistent service delivery
- Assist with basic administrative tasks as needed
Qualifications
- No prior hotel experience required – we train all new hires!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and comfort with technology
- Positive attitude and service-oriented mindset
- Reliable transportation and ability to work weekends/holidays
- Must pass background check and drug screening