Job Description
Join our award-winning hotel team in Charlotte, NC! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our front desk. Enjoy competitive pay, comprehensive training, and career advancement opportunities. Perfect for career changers or recent graduates seeking a dynamic hospitality role. Apply today and start your journey in the thriving Charlotte hotel industry!
Responsibilities
- Check in/out guests efficiently while maintaining warm professionalism
- Manage reservations and room assignments using hotel software
- Resolve guest inquiries and concerns with empathy and solutions
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with valet and concierge services as needed
Qualifications
- No prior hotel experience required – we train!
- High school diploma or equivalent required
- Strong communication and customer service skills
- Basic computer proficiency and comfort with technology
- Ability to stand for extended periods and lift 25 lbs
- Flexible schedule including nights/weekends/holidays
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening