Job Description
Join the dynamic team at Grand Horizon Hotel, where exceptional hospitality meets stunning San Diego views. We're seeking passionate professionals for immediate front desk positions with flexible shift schedules. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment in the heart of America's Finest City. Apply today and start your rewarding career in hospitality!
Responsibilities
- Manage guest check-in/check-out procedures with precision and warmth
- Handle reservation inquiries and modify bookings using Opera property management system
- Resolve guest concerns promptly and maintain high satisfaction scores
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through consistent service excellence
- Assist with valet services and luggage handling during peak shifts
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in property management systems (Opera preferred)
- Flexible availability including nights, weekends, and holidays
- Strong problem-solving and conflict resolution abilities
- Basic math and cash handling skills
- Valid California driver's license for valet duties
- Fluency in English; Spanish proficiency highly valued