Job Description
Join our award-winning luxury hotel in the heart of downtown San Antonio! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences at our iconic property. Enjoy competitive benefits, career growth opportunities, and work in a vibrant city rich with culture and history. Perfect for dedicated individuals ready to make an immediate impact in the hospitality industry.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to maximize revenue
- Maintain security protocols and guest confidentiality
Qualifications
- Minimum 1 year hotel front desk experience
- Proficiency with Opera or similar PMS software
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Strong problem-solving and conflict resolution abilities
- Valid Texas driver's license (if required for duties)
- Basic knowledge of San Antonio attractions and services
- Ability to multitask in fast-paced environment