Job Description
We are currently seeking an enthusiastic and detail-oriented Hotel Front Desk Agent to join our growing team in El Paso, Texas.
As a key member of our front-line staff, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. If you are looking for a stable career in the hospitality industry with flexible shift work opportunities, this is the perfect role for you.
Why Apply?
- Competitive hourly pay ($18 - $22/hr)
- Medical, Dental, and Vision benefits
- Employee discounts on stays
- Shift differentials for night/weekend work
Join us in delivering world-class hospitality in the heart of the Sun City!
Responsibilities
- Greet guests warmly and efficiently check them in/out using the hotel management system.
- Manage phone inquiries, reservations, and correspondence with professional courtesy.
- Handle cash and credit transactions accurately and resolve any guest complaints immediately.
- Ensure the lobby and front desk area are clean, organized, and welcoming.
- Assist with key management and security protocols.
Qualifications
- Previous experience in hospitality, hotel front desk, or customer service is preferred.
- Strong communication skills and a friendly, approachable demeanor.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Basic computer proficiency and familiarity with property management systems (PMS).
- High school diploma or GED required.