Job Description
Join the Elite Team at Vegas Luxe Hospitality Group!
We are currently seeking enthusiastic and reliable individuals to join our front-of-house team as Hotel Front Desk Agents. This is a fantastic opportunity for those looking to break into the hospitality industry or expand their career in the heart of Las Vegas.
Working the weekend shift comes with unique perks, including premium tips and a vibrant atmosphere. No prior experience is required; we provide comprehensive on-the-job training to help you succeed.
Why Choose Us?
- Competitive hourly pay plus gratuity.
- No experience necessary – we train you!
- Weekend shift schedule (Fri-Sun).
- Employee discounts on dining and entertainment.
- A dynamic work environment in the entertainment capital of the world.
Responsibilities
- Guest Check-In/Out: Efficiently process guest registrations, check-outs, and payments using the hotel management system.
- Guest Relations: Provide exceptional customer service by answering questions, offering local recommendations, and resolving guest inquiries with a smile.
- Phone Operations: Answer and screen incoming calls professionally and route them to the appropriate department or extension.
- Reservations: Assist with managing room availability and making reservation changes when necessary.
- Keypad Maintenance: Ensure the front desk keypad is clean and functioning correctly at all times.
- Team Collaboration: Communicate effectively with housekeeping and maintenance teams to ensure guest rooms are ready.
Qualifications
- Age Requirement: Must be at least 18 years old.
- No Experience Required: We are looking for a great attitude and a willingness to learn.
- Communication Skills: Excellent verbal communication skills and a professional telephone manner.
- Computer Literacy: Basic computer skills and ability to learn new software quickly.
- Reliability: Must be punctual and able to work a flexible weekend schedule.
- Appearance: Professional appearance and grooming standards are required.