Job Description
Join our dynamic team at Grand Plaza Hotel and enjoy the stability of weekly pay in Albuquerque's vibrant hospitality scene! We're seeking a dedicated Hotel Front Desk Agent to deliver exceptional guest experiences while earning your salary every week. This full-time position includes competitive pay, comprehensive benefits, and opportunities for growth within our renowned hotel chain.
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for service excellence
- Utilize hotel management systems effectively
Qualifications
- Minimum 1 year hotel front desk experience
- Strong customer service skills
- Proficiency in hotel management software
- Ability to work flexible shifts including weekends
- Basic knowledge of Albuquerque attractions
- High school diploma or equivalent
- Valid driver's license (preferred)
- Ability to lift 25 lbs occasionally