Job Description
Join the vibrant hospitality scene in New Orleans with weekly pay and flexible shifts! We're seeking energetic Hotel Front Desk Agents to deliver exceptional guest experiences at our iconic downtown property. Enjoy the thrill of the French Quarter while building a rewarding career with competitive pay, weekly direct deposit, and growth opportunities. Perfect for night owls and early birds alike – we offer day, evening, and overnight shifts to match your lifestyle.
Why Work With Us? Weekly paychecks, comprehensive benefits package, employee discounts on hotel stays, and a dynamic team environment in the heart of the Big Easy.
Responsibilities
- Check in/out guests efficiently while maintaining a warm, professional demeanor
- Manage reservations, room assignments, and billing inquiries
- Resolve guest complaints with empathy and problem-solving skills
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and operate property management systems
- Act as local expert recommending New Orleans attractions and events
- Maintain accurate shift logs and security protocols
Qualifications
- Minimum 1 year hotel or customer service experience
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficiency with reservation software (e.g., Opera, RoomKey)
- High school diploma or equivalent; hospitality degree preferred
- Valid Louisiana driver's license (if required for errands)
- Ability to stand for extended periods and lift 25 lbs
- Fluency in English; Spanish/French a plus