Job Description
Join our award-winning team at Grand Plaza Hotel in downtown Dallas! We're seeking passionate hospitality professionals to deliver exceptional guest experiences with weekly pay. Enjoy competitive benefits, career growth opportunities, and a vibrant work environment in the heart of Texas. Perfect for candidates seeking reliable income and a dynamic career in luxury hospitality.
Responsibilities
- Manage seamless guest check-in/check-out procedures using PMS systems
- Handle reservation inquiries, modifications, and VIP guest requests
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Resolve guest concerns with professionalism and efficiency
- Uphold brand standards through exceptional service delivery
Qualifications
- 1+ years hotel or high-end customer service experience
- Proficiency in Opera, Fidelio, or similar PMS software
- Strong problem-solving and conflict resolution skills
- Flexible availability including nights, weekends, and holidays
- Texas Food Handler/Seller certification preferred
- Professional appearance and excellent communication abilities