Job Description
Join our dynamic hospitality team at Grand Miami Hotel, where we value dedication and reward excellence with weekly paychecks! We're seeking a Front Desk Agent to deliver exceptional guest experiences during flexible day/night shifts. Enjoy competitive compensation, comprehensive benefits, and a vibrant work environment in the heart of Miami. Apply today and start earning weekly!
Responsibilities
- Check-in/check-out guests efficiently using hotel management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest satisfaction
- Maintain accurate guest records and reservation details
- Assist during emergency situations following hotel protocols
Qualifications
- Minimum 1 year hotel or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts (days, nights, weekends)
- Proficiency in hotel management software (Opera, etc.)
- Basic math and cash handling abilities
- High school diploma or equivalent required
- Must be available to work holidays