Job Description
Join our award-winning team at Tampa Bay Hospitality Group! We're seeking passionate hotel professionals to deliver exceptional guest experiences at our premium downtown Tampa location. Enjoy competitive weekly pay, comprehensive benefits, and career advancement opportunities in the heart of Florida's hospitality scene.
Why Work With Us?
- Weekly paychecks (every Friday)
- Health, dental, and vision insurance
- 401(k) with company match
- Complimentary hotel stays
- Professional development programs
Responsibilities
- Manage check-in/check-out processes for hotel guests
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain cleanliness and organization of the front desk area
- Utilize property management software efficiently
Qualifications
- Minimum 1 year hotel front desk experience
- Proficiency in Opera or similar PMS systems
- Exceptional communication and customer service skills
- Ability to work flexible shifts including weekends/holidays
- Basic knowledge of local attractions and services
- High school diploma or equivalent required
- Valid Florida driver's license (if required for shuttle duties)